At Smart Choice Electricals, we want you to be completely satisfied with your purchase. If you are not entirely happy with your product, we are here to help.
Returns
You have 30 days from the date of purchase to return an item. To be eligible for a return, the item must be unused, in the same condition you received it, and in its original packaging.
How to Return an Item
- Contact us at info@smartchoiceelectricals.co.uk to initiate a return.
- Include your order number and the reason for the return in your email.
- We will provide instructions on how to return your item.
Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.
Shipping Costs
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Exchanges
If your item is defective or damaged, please contact us at info@smartchoiceelectricals.co.uk to arrange an exchange.
Contact Us
If you have any questions about our Returns and Refund Policy, please contact us at:
Email: info@smartchoiceelectricals.co.uk
Website: https://smartchoiceelectricals.co.uk/